Shipping & Delivery Policy
Effective Date: April 11, 2026
Thank you for choosing Red Cube Media. We are committed to delivering your on-demand physical products with care and efficiency. Below are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Times
All orders are processed and prepared within 2 to 5 business days after receiving your order confirmation email. Because our products are made to order, this time allows us to ensure the highest quality for your specific item.
Please note that we do not process shipments on weekends or holidays. During periods of high volume, processing times may be slightly extended. If there is a significant delay in the shipment of your order, we will contact you via email.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We utilize Shippo to provide live, accurate rates from major carriers like USPS, UPS, and FedEx.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3-7 Business Days | Calculated at Checkout |
| Expedited Shipping | 2-3 Business Days | Calculated at Checkout |
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will typically be active within 24 hours of generation.
4. Customs, Duties, and Taxes
Red Cube Media is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages & Lost Packages
Red Cube Media is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Contact Us
If you have any questions about your order’s shipping status, please reach out to us:
Email: [email protected]