Privacy Policy for Red Cube Media
Effective Date: April 11, 2026
At Red Cube Media, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://redcubemedia.com and purchase our products.
1. Information We Collect
A. Personal Information You Provide
When you make a purchase or create an account, we collect:
- Contact Information: Name, email address, phone number, and shipping/billing addresses.
- Account Details: Username and password.
- Order Details: Information about the products you purchase.
B. Information Collected Automatically
When you visit our site, we automatically collect:
- Device Information: IP address, browser type, operating system, and hardware details.
- Usage Data: Pages viewed, time spent on the site, and referring URLs.
- Cookies: We use cookies to maintain your shopping cart and improve your experience.
C. Media and Uploads
If you upload images for product customization, we process these files solely for the purpose of fulfilling your order. We recommend stripping any location data (EXIF GPS) from these images prior to upload.
2. How We Use Your Information
We use your data to:
- Process and fulfill your orders.
- Provide customer support.
- Communicate with you about your orders or account.
- Improve our website and user experience.
- Comply with legal and regulatory requirements.
3. How Your Information is Shared
We share your information with trusted third-party service providers to facilitate our operations:
- Payments: We use WooPayments (powered by Stripe) for secure payment processing. We do not store your credit card details on our servers.
- Shippo: We use Shippo to calculate shipping rates and generate shipping labels. Your address and contact details are shared with Shippo to facilitate delivery.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
5. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we erase your personal data, subject to legal retention requirements.
- Portability: Request a transfer of your data to another service.
6. Retention
We retain your personal information for as long as necessary to provide you with our services and as required by law (e.g., for tax and accounting purposes).
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]